Is HEAL close to public transport?
Yes, we are very conveniently situated at 520 Collins Street, a short walk from Southern Cross Station.
What benefits are there in enrolling in a HEAL course?
The main benefit is our many years of experience in health education. HEAL is a not-for-profit organisation that has existed since 1920, first as VMPF and now as HEAL. For the past 30 years, we have been providing clinical bridging courses to international medical graduates.
We believe we have the best tutors. Our tutors are all trained in educational principles, conduct interactive tutorials and give appropriate feedback. MCQ tutorials include examples of typical AMC MCQs with explanations of why one answer is the correct answer. Clinical tutorials include role-play scenarios with real simulated patients to assist with communication skills.
All enrolled students at HEAL are given access to our online resources with an individual password login for the duration of their course and extending two weeks after the course end date. Included in the online resources are links to the Therapeutic Guidelines, which can also be accessed throughout the duration of the course.
How do I enrol in a course with HEAL?
Simply visit the HEAL website and add your desired course to your cart. Follow the steps to create your account and complete your purchase.
Do I have to pay when I enrol in a course with HEAL?
Yes, full payment is required at the time of application to ensure your place in the course. We accept Visa or Mastercard credit card payments.
Can I pay in instalments during the course?
We require full payment upon purchase to confirm your enrolment.
What is the difference between tutor-led and self-directed MCQ courses?
With the tutor-led course, you need to be able to attend the live classes when they are scheduled. Please refer to our tutor-led course page. The self-directed courses (Adult Health or Specialty Health) are able to be accessed immediately after you purchase, and access is 24/7 for six months. There is no interaction with tutors in the self-directed courses. The content available in the self-directed courses was mapped from common medical conditions and questions that you will likely be tested on in your MCQ exam. Please refer to the course page for information about the content. Please note: The content in the self-directed courses is also made available to students who are undertaking the tutor-led course. Tutor-led course students have the addition of live classes with a tutor but will also have access to the presentations used by the tutors in their live classes.
Can you help me with the visa process? What type of visa do I need? How do I apply for a visa to enter Australia?
Where applicable, once you have paid for a course with HEAL, we can provide a letter of confirmation, which may assist in your application for a visa. If you are outside Australia, you will need to contact the Australian Customs & Border Protection Service for all visa enquiries.
Can HEAL answer questions about registration to practice medicine?
The best answers to registration enquiries will come from the Medical Board of Australia.
Can HEAL answer questions about internships?
The best answers to internship enquiries will come from the Medical Board of Australia.
Can HEAL answer questions about Competent Authority eligibility requirements and application?
Students will find this information on the AMC website.
Can HEAL answer questions about Specialist pathways (specialist recognition/training/area of need/short-term training)?
Students should contact the relevant specialist medical college for information. All the colleges are listed on the Medical Board of Australia's website.
Does the course fee include accommodation?
The course fee does not include accommodation but we can send you a link to accommodation suggestions upon processing your application.
Does HEAL still offer FEE-HELP?
HEAL no longer offers courses under the FEE-HELP scheme.
Does HEAL offer any discounts to previous students?
Yes, students who have completed an MCQ or Clinical Bridging Course with HEAL can apply for a 10% Past Student Discount on any future MCQ Bridging Course or Clinical Bridging Course. Conditions apply.
Can I get a refund if I cancel/withdraw from a course?
If you withdraw more than two weeks before a course commences, HEAL will refund 100% of the course fee. If you withdraw less than two weeks before a course commences, HEAL will refund 70% of the course fee. We cannot provide refunds once a course has commenced. No refunds will be provided for online self-directed courses where course access occurs immediately upon purchase.
Do you have trial examinations for MCQ and Clinical?
Yes, we do both. For the MCQ, there's a trial exam within our online content, with answers revealed at the conclusion. HEAL also conducts several Clinical trial exams throughout the year as a separate course. The online Clinical trial exam closely resembles the AMC Clinical Exam with 20 stations—16 cases and four rest stations.
With each station, we offer three types of feedback: 2 minutes of oral feedback after each station, written feedback from each examiner, and up to an hour of detailed feedback on completion of the exam.
Do you offer advice on CVs?
Yes, a CV tutorial is included in our six- and 12-week clinical courses by Mr. Mark Dare, who has many years of experience in employing doctors at three major Melbourne hospitals.